Customer feedback plays a key role in the ongoing development of our cloud accounting software and helps us identify areas where additional training resources are needed. And sometimes it just makes us smile.
Highlights from the current round of customer reviews…
Great System with a Support Team that goes the Extra Mile: “SBS works with us to ensure their product has the features we desire to run our business office efficiently. We have added on multiple applications and features throughout the years and have really enjoyed working with the team.”
Great product with even better customer service from a team dedicated to helping you succeed: “I was very impressed with the team. They viewed their role as business advisors and recommended best practice processes we had not thought of.”
Great experience. Very helpful support staff: “SBS is simple to use for running checks for accounts payable. It works well for keeping the multiple companies that I have to maintain.”
Quick learning curve: “The pros of the SBS system include:
- Ability to upload and store back-up documentation
- Different modules work similarly making it easy to learn
- Support team is very responsive”
My experience using this product has been excellent: “We have had an excellent working relationship with SBS for many years (at least 15 years). The team at SBS is top notch.”
Keeping records is easier with SBS Financial Accounting Software: “The software is flexible and can be customize to meet your company’s needs. The products comes with a very knowledgeable, helpful, attentive, and friendly staff. They listen to their customers’ comments thereby providing enhancements to the software throughout the year, which improves the customer’s experience.”
…and areas where we are working to improve:
- “Continue to enhance the financial reporting tools”
- “Wish the period input in the inventory program was a bit more prominent – I think it would help catch posting errors.”
- “I would like to be able to void a series of checks, instead of just one check at a time.”
Do you use SBS Financials? Write a review!